Since “Customer is King” in any business, we should ensure that customers are highly satisfied all the time. It is important to set up communication platform in place with customers. Its imperative to keep existing customers happy and induct new customers. Contact Centre Services can help businesss to stay connected with their customers through Inbound and Outbound.

We at Unilogia offers Inbound, Outbound, Email, Chat, Vendor Helpdesk and blended solutions to our clients. We do provide technical support and 24/7 help desk services

Explore our Contact Centre Services:

Inbound Call Support:

Services includes providing techinical and non Technical call support. We provide professional inbound services, Telephone answering services, Agent assisted IVR Support Services with relate Appointment booking, Customer care, Claim Processing, Facility Management, Loyalty Program, Order taking, Product Recall Management and Warranty Registration and Claims

Outbound Call Support:

We support  some of the outbound support services such as Appointment Set up, Account Receivables, Customer Satisfaction Surveys, Data gathering and Verification, Lead Generation,Market Survey,Order fulfillment, Telemarketing Service, Tele Sales and 3rd Party Verification

Chat and Email Support:

We offer Email and Chat support for Customer Sevice, Technical Support, Vendor helpdesk, Inbound Support and Order Taking